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San Jose el Viejo, Baja California Sur, Mexico
Baja California Sur, México
Marriott International, Inc
A tiempo completo
**Job Number** 23046596
**Job Category** Reservations
**Location** Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico
**Schedule** Full-Time
**Located Remotely?
** N
**Relocation?
** N
**Position Type** Non-Management
***
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Communicate information regarding designated VIP reservations.
Input and access data in reservation system.
Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.
Oversee accuracy of room blocks and reservations.
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups.
Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value.
As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests.
Find Your World at Fairfield Inn & Suites by Marriott.
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Slangs & AI meanings
Travel agent is drug slang for a dealer of LSD.
G-man Federal agent, term coined by
Federal narcotics agent
n median. Far from being a sought-after restaurant booking, this is in fact what Brits call the grassy area in the centre of a motorway which is there to stop you colliding with oncoming traffic quite as easily as you might.
Station agent
Observation tower on caboose
n real estate agent, realtor — the person who carefully listens to all your whims and fancies about the sort of home you’d like, and then takes you to see one that doesn’t fulfil any of those criteria but they’re having trouble selling.
Narcotics agent or police officer
an undercover agent or a mole.
Reservation
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benzocaine used as cutting agent for crack
Narco is American slang for a narcotics agent.
Observation car
Benzocaine used as cutting agent for crack
Narc is American slang for a narcotics agent.
Agent-Reservation Sales
Travel agent is drug slang for a dealer of LSD.
G-man Federal agent, term coined by
Federal narcotics agent
n median. Far from being a sought-after restaurant booking, this is in fact what Brits call the grassy area in the centre of a motorway which is there to stop you colliding with oncoming traffic quite as easily as you might.
Station agent
Observation tower on caboose
n real estate agent, realtor — the person who carefully listens to all your whims and fancies about the sort of home you’d like, and then takes you to see one that doesn’t fulfil any of those criteria but they’re having trouble selling.
Narcotics agent or police officer
an undercover agent or a mole.
Reservation
Federal agents
benzocaine used as cutting agent for crack
Narco is American slang for a narcotics agent.
Observation car
Benzocaine used as cutting agent for crack
Narc is American slang for a narcotics agent.
Agent-Reservation Sales
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