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Warwick, England, United Kingdom
Do you have previous duty management experience in an arts or visitor attraction? Are you excited by the opportunities and challenges of working in a visitor experience environment? Can you remain calm under pressure and make sound decisions? Do you enjoy leading and motivating a team?
We are looking for an experienced Duty Manager to oversee the efficient and safe Front of House operations across all RSC Stratford venues , whilst ensuring that our visitors and audiences are consistently placed at the heart of the organisation by delivering a world-class visitor experience.
This position is offered as a 12-month, full time, fixed-term contract, working 35 hours over 5 shifts per week; this includes working matinees, evenings and every other weekend. Rotas are drafted four weeks in advance.
Reporting to the Senior House Manager, duties and responsibilities will include:
Working primarily in the evenings and at weekends around performances, leading the Front of House team and welcoming audiences to performances and events.
Overseeing our buildings ensuring the safety of all staff and visitors.
Taking a positive and proactive lead role in providing a genuine welcome, assisting visitors in resolving any problems and ensuring they have the best possible experience whist with us.
Ensuring the safe and smooth running of all on-site activity. Taking charge in an emergency, being prepared to respond to a wide range of incidents.
Being responsible for the presentation of the public spaces; reporting and following up on maintenance and housekeeping issues.
To be suitable for this role, you will have:
Significant previous duty management experience in an arts or visitor attraction within a visitor experience team
Strong communication and interpersonal skills
The ability to identify and solve problems and respond confidently to incidents.
Knowledge of Front of House systems, including safety, fire, security and/or terrorism/emergency procedures
Flexibility and availability to cover RSC operating hours
Application Process
All applications should be made online using the RSC website. If you need any assistance when applying, please email
The interviews will be in-person on 14 April.
About the RSC
The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
We are committed to building a diverse workforce and welcome applications from all individuals.
We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work
The Royal Shakespeare Company (no. 212481) is a registered charity.
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Duty Manager
On tick is British slang for on duty, present.
Rusty dusty is Black−American slang for the buttocks
A nickname for someone with the last name of Miller.
1. Duty Officer. 2. Divisional Officer.
(acr.) (n.) Duty Finder
Dusty is British slang for an old person. Dusty is British slang for a dustman.
Above and beyond the call of duty
The specific watch done by some members of a ship's company when the ship is secured alongside.
Petty Officer of the Day. A duty watch appointment.
A short spell of duty on a particular job.
To avoid duty-usually in the sense of hiding.
Marijuana
Dusty butt is Black−American slang for short person whose rear end almost touches the ground
marijuana
Shift, hours of duty
adj. Old, worn or dirty. "You've been wearin' those jeans all week, they're lookin' real dusty."Â
cannabis
date of departure from overseas duty station. Pg. 509
To do the sex act fuck.
Duty Manager
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