AI & ChatGPT job searches for Customer Outcomes
Jobs Customer Outcomes. jobs for Customer Outcomes
Jobs Customer Outcomes!
Jobs Customer Outcomes. jobs for Customer Outcomes
Jobs Customer Outcomes!Jobs & AI searches
Sutton, England, UK
Customer Outcomes Executive
Department: Customer Services
Reports To: Customer Outcomes Team Leader
About the Role:
As a Customer Outcomes Executive, you will play a key role in supporting customers who are facing financial challenges. Your primary responsibility will be to provide effective solutions that prioritise positive outcomes for our Client's customers while ensuring compliance with regulatory standards, including Consumer Duty. You will handle customer inquiries with professionalism, empathy, and care, all while maintaining high levels of customer satisfaction.
Key Responsibilities:
Customer Support: Manage customer accounts and provide tailored financial solutions, including setting up affordable repayment plans.
Regulatory Compliance: Stay up-to-date with Consumer Duty regulations and other relevant legal requirements. Ensure that all customer interactions and collections processes comply with these regulations, particularly concerning vulnerable customers.
Collaboration: Work closely with internal teams, such as Customer Experience and Customer Relations, to ensure consistency, fairness, and adherence to corporate and regulatory guidelines.
Process Improvement: Contribute to the continuous improvement of the financial difficulty and collections processes to enhance customer outcomes and ensure compliance with evolving regulations.
Record Keeping: Maintain accurate, up-to-date records of customer interactions, payment arrangements, and account statuses to meet audit and reporting requirements.
What You'll Gain:
Develop strong verbal and written communication skills as you become the first point of contact for customers.
Gain invaluable experience working within a dynamic, fast-paced customer outcomes environment.
Collaborate with a supportive team, gaining exposure to cross-departmental interactions and continuous learning opportunities.
Support & Development:
Induction & Training: Full induction along with ongoing learning and professional development opportunities.
Coaching & Guidance: Regular 1:1 sessions with your line manager, along with clear objectives and continuous feedback.
Growth Opportunities: We foster a culture of personal and professional growth, providing you with the resources to succeed and develop in your role.
Key Experience & Skills:
Relevant Experience: Proven experience in customer service, collections, or a financial services role.
Regulatory Knowledge: Strong understanding of Consumer Duty regulations and their practical application within financial services.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage em-pathetically with customers in financial difficulty.
IT Proficiency: Experience with relevant software and CRM systems.
Desired Attributes:
Self-Motivated: Able to work independently and take the initiative to manage your workload.
Detail-Oriented: Strong attention to detail, ensuring accuracy in all aspects of the role.
Team Player: Collaborative attitude, working effectively with other teams to meet customer needs.
Organisational Skills: Strong time management abilities and capacity to work efficiently under pressure.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Slangs & AI meanings
A customer who doesn't leave tips
Noun. Generally a customer of any business. {Informal}
Guzunter is British betting rhyming slang for a customer (punter).
A long standing, continuing practice, or observance and is often unwritten rules.
To overcharge a rude customer
customer
Turn a trick is prostitute slang for to service a customer.
A customer of a prostitutes, who demands very exotic or brutal sexual activity, S&M, a customer who gets his kicks from brutally beating boys or girls.
A prostitute's customer.
A male prostitutes customer.
A customer who doesn't leave tips
To overcharge a rude customer
First Customer Ship
Hillman Hunter is London Cockney rhyming slang for a customer (punter).
Price paid to enter a crackhouse; charging more per vial depending on race of customer or if not a regular customer
Attempt to obtain drug customers
attempt to obtain drug customers
Any prostitutes customer.
Customer Outcomes
A customer who doesn't leave tips
Noun. Generally a customer of any business. {Informal}
Guzunter is British betting rhyming slang for a customer (punter).
A long standing, continuing practice, or observance and is often unwritten rules.
To overcharge a rude customer
customer
Turn a trick is prostitute slang for to service a customer.
A customer of a prostitutes, who demands very exotic or brutal sexual activity, S&M, a customer who gets his kicks from brutally beating boys or girls.
A prostitute's customer.
A male prostitutes customer.
A customer who doesn't leave tips
To overcharge a rude customer
First Customer Ship
Hillman Hunter is London Cockney rhyming slang for a customer (punter).
Price paid to enter a crackhouse; charging more per vial depending on race of customer or if not a regular customer
Attempt to obtain drug customers
attempt to obtain drug customers
Any prostitutes customer.
Customer Outcomes
business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,
A betting exchange is a marketplace for customers to bet on the outcome of discrete events. Betting exchanges offer the same opportunities to bet as a
meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience
industry collaboration in the interests of efficiency and better customer outcomes. The association was created as a result of a merger of the British
identify jobs and outcomes that are either important but poorly served or unimportant but over-served. ODI focuses on customer-desired outcome rather than demographic
May 2007 he was the deputy director of National Intelligence for customer outcomes (requirements). On 17 May 2007, the Office of the Director of National
optimize outcomes, businesses analyze customer interactions, identify areas for improvement, and iterate their strategies. The landscape of customer engagement
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers
maximal customer retention is the business of marketing, public relations and advertising. Brand switching—as opposed to brand loyalty is the outcome of customer