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Jobs Account & Arrears Advisor!Jobs & AI searches
Surrey, , United Kingdom
It is paramount to our client that they maintain customer satisfaction from day 1, but especially if or when money worries can hit their clients.
Through their professional approach to each individual's situation, showing empathy, respect and support throughout the debt management process, they are successful in finding suitable options and plans to avoid further debt issues.
You will be someone keen to assist and guide those who find themselves in short or long-term debt problems, including vulnerable customers. Gaining information from them as to situation, working together to understand their current and future financial capabilities. Ensuring that any repayment plans will not stretch them outside of a sensible and comfortable level, and not increase their levels of debt further.
Working towards daily/weekly/monthly objectives, you'll also have own level of autonomy and decision making in line with procedures of the team, keeping senior colleagues aware of any situations/matters outside of the guidelines/parameters.
Duties:
Manage the vulnerable customer database
Providing support and guidance to customers whilst following FCA guidelines
Preventing further debt recovery procedures, through offering an empathetic service
Adaptable to each individual's situation, ability to show empathy, but also remain business aware
Find effective long-term solutions through problem solvingThe Individual:
Previous collections experience will be advantageous, although training will be provided for someone showing
Confident and professional communicators
Dedicated to providing a high level of service
Fully IT proficientSalary/benefits package includes:
Salary £27,000 basic
Permanent / Full Time
Monday to Friday - 9-5.15pm (45 min lunch)
Career Development Plans from Day One of Service
Benefits Package including Pension scheme, Life Insurance & Income Protection, 26 days hols +bank holidays, annual bonus scheme
5 days a week initially - after training period, 1 day a week flexible working
Excellent local transport links for non-drivers
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
KW 14683
Slangs & AI meanings
n checking account. The bank account into which you deposit your salary, only to have it seep away gently through the porous floor of the bank.
Drug storage and distribution areas
The Centers for Disease Control and local health departments consider you to have AIDS if your CD4 count has EVER been below 200.viral load testing, the CD4 count as the principal marker for guiding individual HIV treatment decisions and for evaluating the effectiveness of anti-HIV drugs in clinical studies. With accurate measurements of the amount of HIV in their blood plasma as measured by HIV viral load testing, physicians and patients can make more informed decisions about when to start anti-HIV therapy, when to stop using an ineffective treatment and when to add or switch to a new treatment.
To set down or charge to one's account.
The number of scoring darts in cricket (ie. an 8 count/mark would be 2 triples and 1 double, a 5 count/mark could be 1 triple and 2 singles/two doubles and 1 single/1 triple and 1 double)
Swindle sheet is slang for expense account.
Person Of No Account
Living the life of a pirate. If you are Going On The Account, you are becoming a pirate.
drug storage and distribution areas
Account & Arrears Advisor
n checking account. The bank account into which you deposit your salary, only to have it seep away gently through the porous floor of the bank.
Drug storage and distribution areas
The Centers for Disease Control and local health departments consider you to have AIDS if your CD4 count has EVER been below 200.viral load testing, the CD4 count as the principal marker for guiding individual HIV treatment decisions and for evaluating the effectiveness of anti-HIV drugs in clinical studies. With accurate measurements of the amount of HIV in their blood plasma as measured by HIV viral load testing, physicians and patients can make more informed decisions about when to start anti-HIV therapy, when to stop using an ineffective treatment and when to add or switch to a new treatment.
To set down or charge to one's account.
The number of scoring darts in cricket (ie. an 8 count/mark would be 2 triples and 1 double, a 5 count/mark could be 1 triple and 2 singles/two doubles and 1 single/1 triple and 1 double)
Swindle sheet is slang for expense account.
Person Of No Account
Living the life of a pirate. If you are Going On The Account, you are becoming a pirate.
drug storage and distribution areas
Account & Arrears Advisor
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conditions, and flash floods in November and December 2014. Besides that, the arrears amounting to RM396.42 million to PPHM until September 2015 also affected
central bank. Coupled with its failure to control the burgeoning trade arrears in 1983, the country was left with huge trade debts totaling $6 billion