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Beijing, , China
Sr. Subject Matter Expert, Vendor Consultant Program
DESCRIPTION
About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About Vendor Consultant Program
Vendor Consultant Program in Amazon RBS organization is to own operational business metrics and associated tasks for JP AVS vendors. These include business metrics that require minimal financial judgement or commercial negotiations needed. We aim to deliver this through a dedicated team of vendor consultants, who will act as the primary owner of business metrics for their assigned set of vendors. Our primary customer is our vendors, who subscribe to the AVS service with the intent to get a customized service that will augment their growth on Amazon. To be able to delight our customer, we will aim to provide a high-quality service that exceeds our vendor's expectations by driving their growth on Amazon by improving metric performance.
About the Role
As a Sr. Subject Matter Expert, you will interact directly with Amazon internal customers, as well as global functional team to build up workflows to improve business metrics for JP AVS vendors, streamline process, manage requirement changes and provide high quality service delivery to customers according to requirements and SLAs previous agreed. As a Sr. SME you will focus on building end-to-end solution and process excellence mechanism.
Key job responsibilities
1. Provide complete Subject expertise including Knowledge creation, SOP standardization, ensure comprehensive playbooks in place for VC to execute actions and etc.
2. Identify business impact metrics, align with Stakeholders, establish them and report it across WW MPs
3. VCP new tasks onboarding by liaising with Retail teams and evaluating tasks along with its impact and ensure right processes in place.
4. Create a clear strategy with a Control Plan at a GL level to ensure an effective sprint mechanism, and reviewed on a weekly basis and take decisions based on the metric fluctuation.
5. Collaborate with domestic and global cross-functional teams to optimize end to end workflow and meet and exceed business metrics goal.
6. Dive deep and understand different upstream systems & processes that lead to product defects,
7. Use data analysis to identify gaps, structure initiatives, recommend solutions and drive consensus on strategic inter-function business decisions
8. Drive inputs to improve standard operating procedures, and eliminate defects through process improvement or automation fixes by working with internal/external stakeholders.
9. Owns wide project on metric deliverables, process optimization, defect eliminations, tech. solutions.
10. Deliver defined business metrics and quality goals by comprehensive solutions design.
11. Collaborate with cross-functional teams to identify opportunities for streamlining the VCP. Develop and implement improvements to enhance efficiency, accuracy, and timeliness of VCP process.
BASIC QUALIFICATIONS
Basic qualifications
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications
- Experience handling projects using six sigma or Lean processes
- Experience using data to influence business decisions
- Experience interpreting data and making business recommendations
PREFERRED QUALIFICATIONS
- Experience in advanced SQL, Python, Tableau；
- Experience in e-commerce product listing & catalog
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Apply now: Sr. Subject Matter Expert, Vendor Consultant Program
Slangs & AI meanings
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Someone who uses patter to make a living or is known for using patter as a matter of course - i.e. a liar.
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To beat up (as in fight), e.g. "I'm going to batter you after school.".
An impudent tattler, impertinent talk, constant chatter.
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Subject Matter Expert
Yatter is slang for to talk incessantly, to talk inanely.
Constant screecher is London Cockney rhyming slang for a teacher.
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n engage in idle banter; chatter: I thought she was busy getting ready to go out to dinner, but it turns out sheÂ’d spent the whole afternoon nattering to her mates.
Sr. Subject Matter Expert, Vendor Consultant Program
Ratter is Australian slang for someone who steals opal from another person's mine.
Rupert is British slang for an upper−class male.
Someone who uses patter to make a living or is known for using patter as a matter of course - i.e. a liar.
Diesel fitter is London Cockney rhyming slang for beer (bitter).
Tatter is slang for a refuse gatherer.
Gatter was th century British slang for beer.
To beat up (as in fight), e.g. "I'm going to batter you after school.".
An impudent tattler, impertinent talk, constant chatter.
Bender (homosexual). That blokes a bit leo after all. The late Leo Fender was the inventor of the Stratocaster guitar
Batter is British slang for semen.
Subject is book trade slang for liable to discount.
Sexpert is slang for sexual expert.
Atter is Dorset slang for after.
Grey matter is slang for the brain.
Subject Matter Expert
Yatter is slang for to talk incessantly, to talk inanely.
Constant screecher is London Cockney rhyming slang for a teacher.
Erbert is British slang for a foolish person, a cheeky unwashed child.
n engage in idle banter; chatter: I thought she was busy getting ready to go out to dinner, but it turns out sheÂ’d spent the whole afternoon nattering to her mates.
Sr. Subject Matter Expert, Vendor Consultant Program
members with personal loyalty to him, with the "focus on loyalty over subject-matter expertise". In February 2025, the White House stated that Elon Musk
knowing how to text and is an expert at playing the cowbell. Lynn Sr. wears a sea-green sweater, brown slacks, and shoes. Lynn Sr. used to work in IT before
of the program in the 1940s. It soon became necessary for the federal government technical experts to plan and manage larger assistance programs than they
form of video and audio content). While many vendors offer off-the-shelf products for big data, experts promote the development of in-house custom-tailored
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needed] Early IBM computer systems, like those from many other vendors, were programmed using assembly language. Computer science efforts through the 1950s
within the department. As of December 2023, 23 employees, contractors, consultants and permit expediters have been implicated in the investigation. Corruption
1958)[better source needed] Ruby Williams, 94, folk artist and produce vendor (b. 1928) August 9 John Abdo, 66, health and fitness coach, businessman
a consultant, not a public servant, at the time of the videos, and that he will not accept the position he has been nominated for until this matter has