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Cerritos, San Luis PotosÃ, Mexico
Technical Support Professional
San Luis Potosí, San Luis Potosí, México
Adi Global Distribution
A tiempo completo
**JOB DUTIES:
- Answer customer technical inquiries that can be highly complex, ensuring clear and effective communication.
- Listen attentively to customer needs and concerns, ensuring a customer-first approach.
- Provide amazing customer service experiences that exceed customer expectations.
- Provide detailed feedback on product issues by writing bug reports and documenting cases related to customer concerns and technical challenges.
- Help other team members by contributing to knowledge articles and shared resources, fostering a collaborative work environment.Participate in product beta testing and provide valuable feedback.
**YOU MUST HAVE:
- 1+ Year Customer Service Experience
- Ability to show technical aptitude and troubleshooting
- Prior experience with advanced usage of the **English **language inclusive of written and verbal communication.
- Interest in the technical industry and products (IoT, Smart Home, Surveillance, Networking, Home Theater, etc.
)Experience with Microsoft Office Products
**WE VALUE:
- Advanced degree related to a technical field
- Professional experience installing and servicing surveillance and intrusion systems.
- Knowledge and experience in High voltage and Low voltage systems.
- Knowledge of home automation, IoT, Media distribution (HDBaseT or Video over IP), high end audio, Low Voltage wiring, Electrical wiring, Smart lighting, etc.
- HVAC experience
- Boardroom telecommunications technology experience.
- Professional Audio/Video and home theater installation and service experience.
- Professional experience installing and/or troubleshooting technical products or services
- Previous call center experience providing technical supportKnowledge of networking including, advanced router configurations, use of managed switches, firewalls, VLAN configurations
**WHAT'S IN FOR YOU**:
- Great work environment and exceptional Resideo benefitsAbility to grow into different areas of the organization based on expertise and interest.
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Slangs & AI meanings
Technical term for belly-fucking, the princeton rub.
Technical term for cocksucking.
Naval Support Activity.
Nose. That rotten drunk gave me a clip on me I suppose.
Sport is slang for close a door so as to indicate that one is busy.
Technical term for, golden showers, water sport.
n. a section of trail that is difficult to ride because of rocks, tree roots, steep drops.
More commonly known as the technical subject 'craft & design'.
I suppose is London Cockney rhyming slang for nose.
Mechanical Engineer.
Engineering technician.
n Scottish takeaway meal served with (British) chips. When dish x is served in a Scottish chip shop with chips, it becomes an x supper. What the English call “fish and chips,” the Scots call a fish supper.
(abrv.) See Support Role Job.
Chiphead is British slang for a technical boffin.
Technical Knock Out
English rhyming slang - Mechanical digger = Nigger
U.S. air support.
Fish supper is British slang for cunnilingus.
A disliked individual. Usually if a person is addressed with the word "sport" it denotes uneasiness, dislike or even hostility towards such one. However, if he is your mate, cobber or friend, then he is a "Good Sport"
Technical Support Professional
Technical term for belly-fucking, the princeton rub.
Technical term for cocksucking.
Naval Support Activity.
Nose. That rotten drunk gave me a clip on me I suppose.
Sport is slang for close a door so as to indicate that one is busy.
Technical term for, golden showers, water sport.
n. a section of trail that is difficult to ride because of rocks, tree roots, steep drops.
More commonly known as the technical subject 'craft & design'.
I suppose is London Cockney rhyming slang for nose.
Mechanical Engineer.
Engineering technician.
n Scottish takeaway meal served with (British) chips. When dish x is served in a Scottish chip shop with chips, it becomes an x supper. What the English call “fish and chips,” the Scots call a fish supper.
(abrv.) See Support Role Job.
Chiphead is British slang for a technical boffin.
Technical Knock Out
English rhyming slang - Mechanical digger = Nigger
U.S. air support.
Fish supper is British slang for cunnilingus.
A disliked individual. Usually if a person is addressed with the word "sport" it denotes uneasiness, dislike or even hostility towards such one. However, if he is your mate, cobber or friend, then he is a "Good Sport"
Technical Support Professional
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to another understanding, it is specifically associated with professional and technical circles. Some sources, however, treat these terms as synonymous
apart by others. pure wrestling See technical wrestling. puroresu In the strict sense, a style of Japanese professional wrestling popularized by New Japan
Professional and Technical Engineers (IFPTE) is a North American labor union representing various professional, technical, and administrative support
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The National College of Professional Technical Education (Spanish: Colegio Nacional de Educación Profesional Técnica, Conalep) is a public high school