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Chongqing, , China
Job Description:
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team: Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott
Slangs & AI meanings
Railroad clerk, office worker. Also called pencil pusher
Slang term for a clerk. A "Pay Writer" is a Pay Clerk and an "Ad Writer" is an administration Clerk.
A conceited, over-dressed fellow who trys to act like a "gentleman.â€
Switchman or flagman. Cinder skipper is yard clerk
Noun. An office clerk. Probably from 'fly a desk'.
Noun. An office clerk. Cf. 'pencil pusher'.
Nickname for those with the surname of "Clark" or variations thereof.
Noun. A person who works at a desk and whose job involves a large amount of paper-work or administration, such as an office clerk. Derog. Cf. 'pen pusher'.
Clark Kent is London Cockney rhyming slang for corrupt (bent).
Oral sex on male. This has become popular mainly amongst older teenagers who have seen Kevin Smith films (Clerks, Mallrats, Dogma, Jay and Silent Bob Strike Back, Chasing Amy). Used as a substitute for "cocksucker" etc.
Clark Gable is London Cockney rhyming slang for table.
Elky Clark is London Cockney rhyming slang for a starting point or meeting place (mark).
Railway Post Office clerk
Vrb phrs. To work in an office as a clerk, and predominantly spending one's time sat at a desk. Cf. 'desk pilot'. [Orig. RAF?]
Surveyor. Mudhop is yard clerk, mudshop his office
A naval stores clerk.
Nickname for those with the surname of "Clark". eg. "Is everyone in the navy named Nobby Clark?" Also used for surnames "Hewitt" and "White". Also seen as "Knobby".
Yard clerk or car clerk; also called number grabber
"Lando" is the token Black character in both the original Star Wars Trilogy, and in Clerks: The Animated Series (Which lampoons that aspect of Star Wars)
Penciller was old British slang for a bookmaker's clerk.
Clerk-Reservations
Railroad clerk, office worker. Also called pencil pusher
Slang term for a clerk. A "Pay Writer" is a Pay Clerk and an "Ad Writer" is an administration Clerk.
A conceited, over-dressed fellow who trys to act like a "gentleman.â€
Switchman or flagman. Cinder skipper is yard clerk
Noun. An office clerk. Probably from 'fly a desk'.
Noun. An office clerk. Cf. 'pencil pusher'.
Nickname for those with the surname of "Clark" or variations thereof.
Noun. A person who works at a desk and whose job involves a large amount of paper-work or administration, such as an office clerk. Derog. Cf. 'pen pusher'.
Clark Kent is London Cockney rhyming slang for corrupt (bent).
Oral sex on male. This has become popular mainly amongst older teenagers who have seen Kevin Smith films (Clerks, Mallrats, Dogma, Jay and Silent Bob Strike Back, Chasing Amy). Used as a substitute for "cocksucker" etc.
Clark Gable is London Cockney rhyming slang for table.
Elky Clark is London Cockney rhyming slang for a starting point or meeting place (mark).
Railway Post Office clerk
Vrb phrs. To work in an office as a clerk, and predominantly spending one's time sat at a desk. Cf. 'desk pilot'. [Orig. RAF?]
Surveyor. Mudhop is yard clerk, mudshop his office
A naval stores clerk.
Nickname for those with the surname of "Clark". eg. "Is everyone in the navy named Nobby Clark?" Also used for surnames "Hewitt" and "White". Also seen as "Knobby".
Yard clerk or car clerk; also called number grabber
"Lando" is the token Black character in both the original Star Wars Trilogy, and in Clerks: The Animated Series (Which lampoons that aspect of Star Wars)
Penciller was old British slang for a bookmaker's clerk.
Clerk-Reservations
various capacities, including chambermaid, head housekeeper, desk clerk, reservations manager, special functions assistant and floral arranger. For the
baby, Hazel says the baby can stay with the Baxters. George has serious reservations when Hazel asks him to feed the child. George and his poker buddies sing
Labour members to marry for political purposes, despite her personal reservations about marriage. Davis is currently[update] a professor in medical sociology
Lake Indian Reservations, is known for its tradition of singing hymns in the Ojibwe language. Prior to the decision to create a reservation in Mahnomen
three reservations, two of which are occupied: Cattaraugus Reservation, Allegany Indian Reservation, and the mostly unpopulated Oil Springs Reservation. It
At the school, Bilko learns that Stanford will only accept enrollment reservations from former students. Later, Bilko returns and speaks with Mrs. Whitcomb
wanting to make reservations based on Billie Jo being there. When Austin says Billie Jo doesn't perform there, the men cancel their reservations. Austin now
Rocky Boy's Indian Reservation (also known as Rocky Boy Reservation) is one of seven Native American reservations in the U.S. state of Montana. Established
TAPinto. Retrieved April 7, 2023. County Clerk, Passaic County, New Jersey. Accessed June 21, 2022. Clerks, Constitutional Officers Association of New
recognize each other from earlier. Gil Perkins as Painter. Bill Idelson as Clerk. 108 36 "Evening with a Star" Gene Reynolds Douglas Tibbles May 30, 1963 (1963-05-30)