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London, , United Kingdom
Freight Coordinator, AOG Operations
Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for a Freight Coordinator, AOG Operations to be based at offices in the London Heathrow area.
Working Hours: 4 on / 4 off, shift pattern: (Apply online only)
On Offer:
* Attractive salary of £34,900 + £2,100 shift allowance
* Health Care Cash Plan, including dental and vision.
* Generous holiday and an additional day off for your birthday.
* Contributory pension scheme and life assurance.
* Employee Assistance Programme.
* Free on-site parking.
* Opportunity to grow expertise through ongoing coaching, training and development sessions
Main Purpose of the Role:
Reporting to the Operations Manager, the Freight Coordinator, AOG Operations will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers.
Duties and Responsibilities of the Freight Coordinator, AOG Operations :
* Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers.
* Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements.
* Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries.
* Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system.
* Support compliance with all statutory aviation requirements, health and safety policies, and the Company Worldwide’s Quality Management System.
* Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business
To Be Considered:
* Proven experience in a air freight forwarding operations role.
* Thrives in a fast-paced, customer-driven environment.
* Has strong organisational, communication, and problem-solving skills.
* Demonstrates a solid understanding of UK customs law and procedures.
* Has experience with Customs Declaration Service and knowledge of Cargowise (preferred).
* Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel.
* Ideally has Dangerous Goods compliance certification.
* Can work independently, using their initiative to assess data and propose solutions
For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Slangs & AI meanings
Christmas log is London Cockney rhyming slang for dog.
Captain's log is London Cockney rhyming slang for lavatory (bog).
Spotty dog is London Cockney rhyming slang for a foreigner (wog).
Any large locomotive, usually freight. An engineer may be called a hogger, hoghead, hogmaster, hoggineer, hog jockey, hog eye, grunt, pig-mauler, etc. Some few engineers object to such designations as disrespectful, which they rarely are. For meaning of hog law see dogcatchers. Hoghead is said to have originated on the Denver & Rio Grande in 1887, being used to label a brakeman's caricature of an engineer
Having a lack of coordination. An abbrev. of mal-coordinated. Handy for shouting at goalkeepers who have two left hands and all thumbs!
Height/Weight Proportionate.
Stage freight is British theatre slang for light ale.
Dog
Cat and dog is London Cockney rhyming slang for a catalogue. Cat and dog is London Cockney rhyming slang for lavatory (bog).
London fog was old London Cockney rhyming slang for dog.
Weight. She'd better watch her pieces of eight
Inside right is British slang for the eight in a deck of playing cards.
Pay the freight is slang for to take responsibility for an expense, pay the bill.
Left and right is London Cockney rhyming slang for fight.
Pieces of eight is London Cockney rhyming slang for weight.
Cherry hog is London Cockney rhyming slang for dog.
Dog and duck is London Cockney rhyming slang for a fight (ruck).
Weight is British slang for a pound of a drug, especially cannabis. Weight is American slang for narcotics.
Freight Coordinator, AOG Operations
Christmas log is London Cockney rhyming slang for dog.
Captain's log is London Cockney rhyming slang for lavatory (bog).
Spotty dog is London Cockney rhyming slang for a foreigner (wog).
Any large locomotive, usually freight. An engineer may be called a hogger, hoghead, hogmaster, hoggineer, hog jockey, hog eye, grunt, pig-mauler, etc. Some few engineers object to such designations as disrespectful, which they rarely are. For meaning of hog law see dogcatchers. Hoghead is said to have originated on the Denver & Rio Grande in 1887, being used to label a brakeman's caricature of an engineer
Having a lack of coordination. An abbrev. of mal-coordinated. Handy for shouting at goalkeepers who have two left hands and all thumbs!
Height/Weight Proportionate.
Stage freight is British theatre slang for light ale.
Dog
Cat and dog is London Cockney rhyming slang for a catalogue. Cat and dog is London Cockney rhyming slang for lavatory (bog).
London fog was old London Cockney rhyming slang for dog.
Weight. She'd better watch her pieces of eight
Inside right is British slang for the eight in a deck of playing cards.
Pay the freight is slang for to take responsibility for an expense, pay the bill.
Left and right is London Cockney rhyming slang for fight.
Pieces of eight is London Cockney rhyming slang for weight.
Cherry hog is London Cockney rhyming slang for dog.
Dog and duck is London Cockney rhyming slang for a fight (ruck).
Weight is British slang for a pound of a drug, especially cannabis. Weight is American slang for narcotics.
Freight Coordinator, AOG Operations
similarities between operations management and logistics, and companies sometimes use hybrid professionals, with for example a "Director of Operations" or a "Logistics