Customer Satisfaction is the most important thing for any business if you want to retain your customers for a longer period. Offering easy product returns is one of the great techniques to provide customers a good shopping experience and gain their loyalty. Knowband offers PrestaShop Return Manager addon which allows the e-merchant to manage the product return requests of the online store easily and effectively. The module makes it easier for the customers to raise their order return requests from the website and get returns without any hassle.
The PrestaShop Return Manager Extension also offers various advanced options for the customers that help them tell the e-merchant reason and type of returns along with attachments also to justify their return reasons. Let's have a look at all the features and benefits of the module.
Key Advantages of the PrestaShop Order Return Manager Extension for your online business:
1. With the addon, you can listen to your customers' grievances regarding returning the products and can offer them easy returns which not only will satisfy them but also increase their loyalty to your brand.
2. The Knowband's PrestaShop Return Manager Module provides a user-friendly Return Manager which not only makes it easy for the users to raise their return requests but also makes it easy for the store admin to manage them all.
3. With the PrestaShop Order Return Manager Module, the store owner can get to know about the faults in the products, if any. He can start fixing them as soon as they find them from customers' complaints to avoid future returns.
4. The Knowband's PrestaShop RMA module helps you build the brand value of your business by helping you in satisfying your customers and enhancing their shopping experience on your online store.
Key Highlights of the PrestaShop Return Product addon:
1. The addon offers 3 return choices to your customers that are credit, replacement, and refund. The customers can select any of the options accordingly and raise their requests from the return manager popup.
2. All the active and pending returns of the online store can be easily seen and checked in the back office of the PrestaShop Order Refund addon.
3. The Knowband's PrestaShop Order Return Manager Addon provides an option to the store owner to create terms and conditions for product returns along with the return policy. These terms and conditions and the return policy can be easily customized from the back office and will be available to check for the customers in the front-end.
4. The Return Manager for PrestaShop also allows the store owner to create and modify various common return reasons from the back office. The users can select any of these reasons while creating their return requests.
5. With the Knowband's PrestaShop Product Return addon, the e-merchant can also create return requests for the customers on their behalf from the back office if they somehow are not able to do it.
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