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4 Reasons Why Bugs can be Missed

If you’re living in the 21st century, you need no introduction to bugs. So, let’s get straight to the point.

1. Hidden in plain sight

Some of the most annoying and frustrating bugs are those that are missed despite using the right bug management tools and being right in front of our eyes. Outdated descriptions, bad time zones, typos… whether they’re old or new bugs, they can be the source of immense frustration. We may miss these bugs that are hiding in plain sight because we’re accustomed to looking at our application.

Solution: Change your lens! When testing, don’t let yourself glaze over anything out of familiarity or habit. Try to put yourself in a new user’s shoes, read the text carefully, and pay attention to detail.

2. The area was skipped due to lack of time

Resources are scarce and you know it, no matter how short or long your release cycle is. This is where the significance of prioritization comes into play. When you can’t cover every possible scenario, you’ll have to decide to forgo a low-risk functionality area and in the process, you’ll miss some bugs in that code.

Solution: Play with the risks! If you skipped that area intentionally after assessing the risk, there may not be anything you should’ve done differently. File the bug report when the problem is discovered and carry on.

3. The area was skipped accidentally and due to lack of time

Estimation can go wrong no matter how organized you are. When testing a set of features or a particular feature ends up being more time consuming and complicated than expected, you may get caught up on that point that others you’d planned to cover fall by the wayside accidentally. All of a sudden, the time for testing is up. This leaves bugs happily dwelling in the untested code – and if the release is given a go-ahead signal, those bugs will reach your users.

Solution: Be transparent about your progress, priorities, and concerns while testing. If you’re concerned about time management, discuss it with your team. They may be able to help or the product owner may decide to postpone the release.

4. It was discovered, but it was too costly to fix then and there

Testers are responsible for providing feedback about usability, reliability, and quality of the app to product managers/owners and developers at any given time, preferably through good bug management tools. The final decision doesn’t and shouldn’t rest with testers, whether a release goes out as scheduled or not.

There are a lot of factors that need to be considered when deciding to go live with a promotion or hold back – factors that impact the company’s reputation, users, and the team. Sometimes it makes sense to push out a release with a known bug or two.

Solution: Feedback matters! Your feedback and testing notes should be concise, clear, and conveyed to developers early and often so that they can resolve any remaining issues in follow-up tickets if the decision is to release with bugs.

 

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Bug Management, Bug Management, Bug Tracking, Bug Tracking, Defect Management, Defect Management, bug management tools, bug management tools, software testing, software testing,, ,

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