Booking a seat in a popular restaurant is a big deal nowadays. Most of the time people have to go back as all the tables are already occupied.
Therefore, many food lovers are increasingly relying on restaurant table booking app to book a table at their favorite restaurant.
If you want to develop a mobile app to provide table booking service for your and all nearby hotels and restaurants, then you need to design it in such a way that it should be able to meet the needs of a diverse group of people.
If you look around, you will realize that the mobile apps for restaurants are a huge success both among the restaurant owners and their customers, and its popularity will increase even further in the coming years.
In the future, most experts agree that using app will be the most convenient way that people will order a meal or book a table in their favorite restaurant.
Advantages of a restaurant reservation app for the owner
Having a dedicated restaurant app serves you in more than one way. Some of the advantages that you may get when you build a restaurant app are as follows.
Gives the owner advance information regarding how many people will come and at what time.
The owner can make the dishes as per the advanced booking that is done through the restaurant app, reducing food wastage as well as minimizing the chance of customer refusal due to non-availability of food.
It will help the owner to reduce the chance of open tables, thereby reducing their cost and improve profit margin.
As all the information related to booking, payment and special orders are available in a centralized system the owners have complete control over their resources.
Through a dedicated restaurant mobile app, the manager can access the past history of the customer and offer him/her those dishes that he/she had liked before.
It helps the restaurant owners to minimize the time spent on the phone by taking any orders or reservations.
A restaurant app allows the owner to send confirmation detail online, and if there is no table available, then also the owner can send a ‘not available message’ directly through the app.
A restaurant app allows the owner to link it with a social media platform, which will help him to market this product in a better way, thereby increasing the sales.
It allows the owner to promote the loyalty program wherein a regular customer gets special discounts as well as priority on any reservation and order. This, in turn, will help them to get repeat customers.
The owner can improve the brand awareness of his/her restaurant through a mobile app. The customers need to be repeatedly reminded of a brand to influence his/her decision. What could be the better way to do it than through a native restaurant app installed on his/her smartphone.
It allows the owner to engage with the customers in a more personalized way by offering them with food that they want, providing outstanding service, friendly atmosphere that makes them feel comfortable and relaxed, and so on.
A dedicated mobile app helps the owners to market their product/service in a better way and get improved ROI from their investment in advertising through your app.
Just like the restaurant owner, the app users also get several advantages when they use a dedicated app for seat booking in a restaurant.
The advantages a restaurant reservation app gives to a customer
The customer does not have to make phone calls to confirm the reservation. He/she can get a mail/message on the app, confirming his/her reservation.
The customers do not have to wait for an attendant to pick up the phone or anyone at the front desk of the restaurant to take care of their orders. They can look through the app and make a reservation and pay for the meal all through the app.
A restaurant app allows the customer to look at the services of a restaurant any time they want. There is no constraint of time and availability of attendants as all the information is available online.
The customer can read all the reviews of other patrons of the restaurant. This allows the customers to make a value judgment on whether they will like to visit that restaurant or not.
It gives your customers the option of location-based meals. If you have more than one outlet, then they can get push notification for any new deals on any dishes when they are near one of your outlets.
There is no waiting period as all the bookings are made in advance and paid for.
The customer can look through the menu and select the dish that they want at their leisure. There is no time pressure to select their order.
Developing a restaurant reservation app is a highly specialized skill, and it needs professional help to build a highly functional and usable app.
If you are planning to build an app that will serve the app users by providing them a platform to book a table, then you should be aware that your app must contain some basic features.