What is a Digital Agency and How Can it Help Your Business?

What is a Digital Agency and How Can it Help Your Business?

As the digital age continues to expand and evolve, so too do the digital marketing strategies that are deployed by companies and brands. Digital marketing requires specialized training and skills in order to fully flourish now, and marketers need to understand the latest technologies, social media ecosystems, and trends in order to properly sculpt a unique and creative marketing strategy that will grab the attention of online consumers, young and old. Small businesses may often forego online marketing, or just do basic things, but with the help of a digital agency in Austin, they can greatly increase their return on investment for online marketing; and large businesses could also utilize the insights of a digital agency to augment an internal team. Digital agencies can assist your business with everything from analyzing your current customer base to creating a brand-new creative marketing strategy that will boost your brand visibility; they can even help in the design and development side of things. But what are examples of how a digital agency can help your business?

Your Customers are Online

In almost every case, no matter the industry, your customers are going to be online in some form or another; in fact, the number of Americans that own a smartphone is up to 81% (Pew Research Center). Traditional marketing techniques aren’t going to be very effective digitally, so having the assistance of a digital agency in Austin to help your company expand online can help expand your business greatly. A digital agency has many resources in its toolbox to analyze your current online presence, and to optimize it for your target audience (many of which are probably already looking for the services or products you provide.) An online presence also gives your business an air of legitimacy in the digital age, one that will convince potential customers to give you a chance.

Analyze Your Digital Presence

When it comes to your digital presence, the best thing a digital agency in Austin can help you with is analyzing what you are already doing and offering suggestions for changes. However, they can also help you by analyzing your target audience and understanding what they are doing online, where they are going to purchase what you offer, what makes them decide what they are going to buy, and so forth. When a customer ends up on your website, which pages are attracting their attention, what seems to be their movement patterns, which parts of your site ultimately make them decide whether to purchase something or leave, and do they come back? Through analysis of this data, a digital agency can offer suggestions to modify the flow of your website, or digital storefront, and modify how information about your products is shown, or even worded, to result in more sales. Website user experience is very important; a clunky website will discourage sales, while, conversely, an excellent user experience will result in more sales and maybe even your customers sharing their experiences with others.

Digital Presence Optimization for Marketing

Your company's digital presence is more than just having a website or storefront; it’s also dealing with keywords, advertising avenues, social media platforms, email campaigns, etc. A digital agency in Austin will take what you have, analyze it, and through the information they gain, offer ways to optimize your entire digital presence to better market your brand. One of the basic methods is optimizing keywords for search engine optimization, making sure that your site has the best chance at appearing at the top of the search results when consumers search for products or services you offer. You’ll also have to include those keywords in any marketing you do through paid advertising or social media campaigns. Email marketing is still very prevalent today, and you need an email newsletter or flyer that pops and is interesting enough for people not just to skim over. Your digital presence also needs to be ever changing to keep up with trends; digital agencies are always analyzing the marketplace for the newest trend, or meme and trying to utilize it to best promote the brands they are hired by.

Augmenting Your Internal Marketing Team

Digital agencies aren’t just for small businesses; they can be a vital asset in larger corporations that already have marketing teams. Sometimes, an internal marketing team may just not have the resources available for deep analysis, or they may need assistance with marketing campaign ideas for a new product launch. Digital agencies also have specific expert knowledge in digital marketing, where internal marketing teams may have focused on more traditional media outlets when it comes to marketing. You should think of a digital agency in Austin as a partner, augmenting your shortfalls and, in the end, creating a well-rounded marketing team to push your company’s growth in all ways, traditionally and digitally.


Drumroll is a branding agency in Austin, TX providing services like advertising, digital marketing, esports, lifecycle marketing, voice marketing and much more to all types of industries. To know more, visit

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