There are times when certain HP printers face up with the paper jam problem while working with them. It is quite inevitable for most of the users of HP printers as they encounter this common problem. No matter what kind of printer you are using and the kind of document you are printing, this is such a problem that comes with all of them. This is why you have to learn how to fix paper jam in HP printer irrespective of its models and makes. The paper jam can occur in a printer whenever a piece of paper gets stuck in it and which can appear in all kinds of printers.
In such situations, the printer will either stop printing anything or push out a smudged paper from it. If the paper gets stuck anyhow in the system, then you should pull it out yourself. In this way, you might be able to fix HP printer paper jam no paper problem from it. However, there are certain other aspects also that you should know about it, which is why we are here to walk you through it. Go through the post and fix the issue that you have encountered with the HP printer right away.
Steps to Fix HP Printer Paper Jam No Paper Problem:
Certain steps are out there that can help you fix the problem that you have encountered in your HP printer. If a whole paper or a piece of stick got stuck in it, then you need to pull it out. To prevent this from happening in the future, there are certain preventive measures that you should take. If you are not certain about the steps, then follow this section as here we have discussed them briefly.
Step 1 - Clear a Jam From the Outside of the Printer
Among all the steps of how to fix paper jam in HP printer, this one appears to be at the top as it deals with the outer surface of the printer. In this step, you need to clean the paper jam from the external input and output tray of the printer. Sometimes, you need to clear the paper jam from the automatic document feeder (ADF) of the printer where you are having the issue. You should remove the jammed paper from the areas of your HP printer as mentioned in the section.
From the Input and Output Paper Trays
The printers might have the paper stuck either in the input or the output trays which means you should have a look in both of them. Look inside the areas of your HP printer where the papers enter and exit as you might find the jammed paper in there. After that, you can remove any jammed paper from those areas and check if you do have the problem in it.
ADF or Automatic Document Feeder
Certain printers are out there of HP that comes with the automatic document feeder where this problem occurs. In such printers, you need to look inside those ADFs by opening up their covers whether there are some jammed papers. If there is any jammed paper, then remove it immediately from it.
These are the areas of the printer that stay outside of it which might contain the jammed printer. If they do so, then you can remove it from there and continue your printing operations. If the issue still appears to be on the printer, then follow the next step.
Step 2 - Clear the Jammed Paper From the Inside of the Printer
Even after completing the first step, if you are still facing the error, then this step might be able to help you out. In this step, what you have to do is to look inside the printer if there is any kind of paper stuck in it. Paper jams might also occur inside the printer which you need to remove from it instantly. There might be certain pieces of torn paper left inside the printer or other kinds of debris and if you find any such elements in there, then remove it immediately. You can use a flashlight to check each area of the inside panel of the printer
Before you perform any procedure, turn off the printer and disconnect the printer from its power outlet by removing the power cable. After doing all that, remove the paper from the following areas and then check if you can print a document or not.
Ink or Toner Cartridge Access Area
There’s the access door of the printer that you should open and if necessary then move the carriage to the required location. After that, remove the jammed paper from the unit. For the laserjet printers, there are toner cartridge and imaging drum which you might have to remove in order to access the jammed paper in the unit. In some printers, the imaging drum might not be available so by removing the toner cartridge, you can even take out the jammed paper.
Under the Paper Path Cover
Some HP printers come with the Paper Path Cover which usually appears behind the carriage of the printer. You should be able to remove the cover and after that remove any kind of jammed paper from the unit. After that, you can check how to fix paper jam in HP printer from its paper path cover.
Whenever there are certain paper jams, chances are there that the input tray might be responsible which holds that paper. Thus, pull out the input tray and then remove the jammed paper if you find any inside the printer.
Bottom Cleanout Door
Well, HP is a well-known brand and there are so many types of printers that it provides to its users. Certain printers are out there that also comes with a bottom cleanout door which you should lift carefully and then look under it for any kind of jammed paper. Remove the jammed paper from the bottom cleanout if you find anything like that in there.
Rear Access Door
This is one such access door that also comes with many of the HP printers under which there might be some papers stuck. To do that, you need to remove the Paper Path Cover if there’s any and if it’s necessary. Close the open doors after you replace any parts that you have removed from the unit earlier. Next, reconnect the power cord and other cables that you have disconnected at the beginning of the process. Finally, turn on the printer and check if it’s able to print out any document.
With the steps as mentioned in the above section of the post, you can easily get rid of the annoying issue that you have been encountering for a while. Throughout the post, we have discussed two major steps of how to fix paper jam in HP printer along with their different kinds. You should also be able to fix the problem whenever it appears on your printer and it doesn’t matter what kind of printer you are using. Hope, the article was able to answer the query you have made the search for. Thank you.
1. How do I Clear a Paper Jam on my HP Printer?
In order to clear a paper jam in your HP printer, you can follow the steps as mentioned in the section below.
Simultaneously press the Release buttons on each side of the module and then remove it in the same order you pressed them.
After that, pull out the jammed paper and make sure that no scraps of paper remain stuck inside it as they might create problems in the future.
Finally, push the module back into its place unless you find that it snaps firmly into its place and then you can check whether you are able to print anything from it.
In this way, you can clear the paper jam from the printer and then you will be able to print the documents out of it.
2. Why does my HP Printer Keep Saying Paper Jam?
Sometimes, even though there is nothing like jammed paper, you might encounter the false paper jam issue in your printer. The paper jam error continues to persist in the printer and to get rid of it, you can reset the printer. After resetting, you can easily check whether you are still facing the false paper jam error on it. To reset the printer, disconnect the power cord from the back panel while the printer is still turned on and make sure that you have loaded it with paper. After that, remove the power cable from the electrical outlet and then you are done. This is how you can reset the printer and get rid of the error.
3. What Causes Paper Jam in Printers?
The main reason behind the paper jam problem is the overfilling of all the papers inside the paper tray. That’s why make sure that the input paper tray of your printer is not overfilled and the papers are correctly seated into the slot of the tray. Check for any kind of debris in the printer before you move forward for printing anything from anything. Previous paper jams, torn paper, printing labels or other foreign objects might also be the reason behind the paper jam problems that you have faced with the printer you are using.
4. How do You Get Rid of a Paper Jam?
To get rid of the paper jam of the HP printer, you can go through the following steps.
Unplug the power cord after turning off the printer from its electrical power outlet and then continue with the further steps.
Next, you need to open the paper output cover and then remove the paper from there if you have put anything in there.
After that, you should make sure that the jammed paper is not under the fine cartridge holder of the printer as it might create further problems regarding the paper jam.
Finally, hold the jammed paper with your hands and remove them very gently.
This is how you can get rid of the paper jam from the printer.
5. How do I Reset my HP Printer After Paper Jam?
Resetting your HP printer includes some steps as mentioned underneath.
Turn on the printer and disconnect the power cord from the printer to continue with the steps.
Wait for about 60 seconds and unplug the power cord from the electrical power outlet.
After that, plug the power cord back into the outlet and reconnect the power cord that you can find at the back of your printer.
Finally, turn on your printer and check if you have resolved the issue on your printer or not.