The digital era demands on-demand solutions. Therefore, business owners have to brace up themselves to cater to the needs for customers. From on-demand food delivery to instant plumbing service, on-demand solutions are providing quick and best solutions at customers’ doorsteps. On-demand apps are insanely affecting the whole industry, and its inevitable scope will be a lucrative option for business platforms across multiple verticals. Designing an on-demand app like Uber for Pickup Truck is not a difficult task if we follow smart steps.
PwC’s report states the revenue generation, through the help of on-demand apps, will reach to $335 billion by 2025. The data clearly cites the scope of on-demand businesses. With few taps on on-demand apps, users can easily access to pick-up and delivery services.
Know how On-demand Apps can Propel your Business
Organize your Workflow
Whether you are offering the same-day delivery or later, such apps will easily help in streamlining the workflow. You need not worry anymore. On-demand services will cater customers demand in the shortest possible time; you need not think of the packing, delivering and other requisites. From the start to finish, on-demand businesses will streamline the whole process.
Saves Money and Time
It is inevitable that time is money in pickup and delivery businesses. Even local deliveries are affordable too; for example, delivery costs will depend on the distance traveled and date of delivery. Therefore, you are going to save a huge amount of cost and time.
A trusted Option
Pickup and delivery businesses will deliver with special handling. Now, you need not worry about damaged products, maintenance, and other measures. Even, companies are insured and licensed. Therefore, business owners need not to worry in the case of any loss.
Improve Market Reputation
The quality services will please customers to create trust. For example, if packages are delivered on time and without any damage, then, more customers will incline to get more services. We can say it is generating more traffic in an indirect way.
While formulating an advanced app, you must look into the following features.
Business owners must add real-time tracking option irrespective of the services added. This feature is basic as well as important for on-demand apps, especially when you are planning to formulate a pickup and delivery app. Every customer wants to keep an eye on their assets while choosing moving services. The option will help customers to stay connected.
Time and place updates are important from customers or users standpoint, such notifications will help prepare them in advance for the order procurement. All platforms must be integrated into the GPS system. These features can be easily seen in most of the on-demand apps.
On-demand Customer Support
This is another feature playing an important role in driving traffic. Customers will not show their support to companies not offering such services. A chat option will help customers to get quick updates and assist in case of discrepancies. Sometimes, customers face problems related to their orders; therefore, customers can solve their queries through the in-built customer support feature or option.
This option will let users choose the desired service as per their flexibility. For example, options like instant booking, scheduling must be available to users.
Alerts through notifications will help users to stay updated. This option will give every minute essential related to offers, discounts, delivery, date, etc.
Besides the above-given features, customers will also have to add other features. Now, we are going to discuss the layout for the on-demand pickup and delivery businesses.
The layout will be divided into three panels – customer, service provider and management.
Service Provider Layout
User-friendly Interface: The apps should have advanced features and easy to use. This is playing an important role for users to understand and work accordingly.
Alerts: Service providers can easily manage their work schedules through alerts and reminders.
Auto Delivery App
Admin Dashboard: This option will help users to manage its operations. A dashboard will help in getting every single update related to customers and service providers.
There are other features that have to be added. For example, real-time tracking, management & ratings, web, and mobile apps, etc.
Easy and Secure Login Option:This option will help users to easily sign up in multiple ways. For example, login options through emails, phone numbers must be provided.
Notification Updates: this option will help customers to get every minute update associated with their orders. Further, they will get updates related to discounts & offers.
Chat Option: This option will help customers to contact customer care executives in case of any query.
Following these practices will help you to develop an on-demand pickup and delivery app. There are different models available which business owners can further choose for their on-demand businesses – Marketplace model and DIY model.