G’day Australian WooCommerce e-store owners! Ever lost your precious customers merely over a shipping issue? Well, as far as I understand, shipping can make or break the online purchase experience of your customers. And there are several reasons why customers abandon the cart after placing orders. You either did not have their preferred carrier or your e-store lacked a shipping feature they were looking for. To get over these issues, you need to integrate a WooCommerce Australia Post extension that can enhance the shipping options of your store for both you and your customers.
The WooCommerce based shipping plugins come with numerous features. We will also be discussing about them; but our major focus will be on Print Label and Tracking features. Let us understand the features and how they help the e-store owners in detail:
Label Printing on Parcels
Let us say you have numerous parcels that need to go for shipping. Now, to get them out of your door, you need to apply the Australia Post labels on them. Generally, you might have to get in touch with Australia Post authorities and get the labels from them. But if you integrate a superior quality WooCommerce Australia Post extension, you will be able to generate and print labels automatically. The label printing option enables you to do the following:
> Create a label layout for Parcel Post
As a part of it, the admin can set the size of the label for parcel post. They can do it in the sizes A4-1pp and A4-4pp.
> Generate Labels
After generating invoice for the shipments, the extensions usually provide with the option of generating eParcel shipment.
> Label Layout for Express Post
It is possible for the Admin to set size of the label for Express Post. Usually, the available sizes are A4-1pp and A4-3pp.
> Enable/Disable Australia Post Branding
As the e-store owner, you can decide whether you want to keep the Australia Post branding on your labels or not.
> Set Label Margins
You can set left and top margins for the labels that you mount on Australia Post Satchels
The above features make it easy for e-store owners to generate and print labels for shipping.
Shipment Tracking for Customers
Customers are quite keen and patiently waiting for their parcels to arrive. So, it is important to provide them with a WooCommerce shipment tracking feature that enables them to know the whereabouts of their parcel. It is possible for your customers to track the shipment details of parcels with the help of a tracking ID provided on their order detail page. Here is a sneak peek to some of the features in detail:
> Order Tracking on Email
Admin can make it possible for customers to track their parcels on email. They just need to activate the feature from their backend.
> Id & Other Remarks
In case you have added certain notes about the parcel, customer will be able to view the tracking id along with the added notes.
Display Live Shipping & Validate Addresses
It can be quite inconvenient for your customers to check the shipping rates on the official Australia Post website every time they order from your e-store. To help them save their time, you can display live rates from the official Australia Post website in real-time directly on your e-store. This is possible by enabling the live rates option.
You must have also faced times when you accepted the order only to realize the fact that your customers have given wrong pin code. Well, a WooCommerce Australia Post extension can also help you keep such issues at bay. As a part of it, whenever your customers enter a wrong pin code, your system suggests them with the right pin code based on their area. This feature works the best for customers who might be confused about their pin codes or might have forgotten them.
Apart from the label generating and tracking features, the WooCommerce plugins also provide the e-store owners with inbuilt Australia Post Satchels services. As a part of it, customers can make use of predefined satchels for their parcels. Not just that, you can also enable your customers to opt for the cheapest rate shipping services. It is also possible for the admin to keep ‘Signature on Delivery’ option for the shipments.
Australia Post WooCommerce plugins come with numerous features that have offered a superior quality online retail experience to the e-store owners. You just need to conduct good research to find out about the plugin that is compatible with your platform and serves all your requirements. Do you currently use any shipment plugin? Please feel to share your experiences of using them with us.