Author's Score 3
To keep up with the trends and stay ahead of the competitors, companies are always striving for excellence by improving their products continually. As we know, ITIL® (an acronym for Information Technology Infrastructure Library) The ITIL® takes an approach that involves...
Introduced by Bill Smith— an engineer at Motorola, Six Sigma is an approach aimed to eliminate defects in a process. It was first discovered in the year 1986 and put to use as a strategy in 1995 by Jack Welch. The tools and techniques comprised of Six Sigma are used in...
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